Aviso legal

At Gondolina, we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR). This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.gondolinaofficial.com or interact with our services. As the data controller, we may collect personal information such as your name, email, phone number, shipping address, payment details, social media handles (for ambassador applications), and browsing behavior through cookies. We process this data to fulfill orders, manage our Ambassador Programme, enhance your user experience, improve our services, and communicate updates or promotions. Your data is processed based on your consent, contractual necessity, legitimate interest, or legal compliance, and we never sell your information to third parties. To protect your data, we use GDPR-compliant security measures, and we retain it only as long as necessary—customer accounts and order history for five years, ambassador applications for 24 months, and marketing data until consent is withdrawn. You have full control over your data and can exercise your GDPR rights, including accessing, correcting, deleting, restricting, or transferring your personal information, as well as opting out of marketing communications at any time by contacting info@gondolinaofficial.com. Our website also uses cookies and analytics tools to optimize your experience, which you can manage through your browser settings. In some cases, we work with trusted third-party services (e.g., payment processors, shipping providers, analytics platforms) to facilitate transactions and improve services, ensuring that all partners are GDPR-compliant. We may update this Privacy Policy periodically, and any significant changes will be communicated via email or website notification. For further information, concerns, or to exercise your rights, please contact us at info@gondolinaofficial.com. Thank you for trusting Gondolina, where Venetian craftsmanship meets modern elegance!